What is SW Prime?

SW Prime is a transit service for Eden Prairie, Chaska, Chanhassen, Carver, Victoria, and Normandale Community College.

As a modern local service, you may request a ride through our mobile app or by phone, indicating the location from which you want to be picked up and where you want to go. A shared ride will be sent to pick you up.

SW Prime is an on-demand ride service.
Our vehicles are ADA compliant – please indicate whether you will be taking a wheelchair, walker, or bike when requesting a ride.

In the near future, we’ll be introducing five new Autonomous Vehicles (AVs) to our SW Prime fleet. These AVs will operate exclusively within a designated zone in Eden Prairie, offering seamless, stop-to-stop transportation for our riders.

Learn more about this initiative by visiting our FAQs.

We recently had the pleasure of bringing together local leaders and stakeholders to celebrate the upcoming launch. Read our press release to learn more about the event, the partnerships that made it possible, and how this innovation is shaping the future of microtransit in the Twin Cities.

Service Updates Coming January 2, 2025

We’re making improvements to SW Prime to better serve you! Here’s what’s changing:

• New Senior Fare: Riders 65+ can now ride any SW Prime service for just $3 per trip (excluding Prime Airport).
• Updated Ride Request Times:
• Monday-Friday: Last ride request by 6:30 PM
• Saturday: Last ride request by 5:00 PM for all services (including airport).

As part of our efforts to simplify services and bring new benefits, SW Prime Essentials will be discontinued.

We’re excited to continue providing you with the best ride experience possible! Thank you for choosing SouthWest Transit.

For any questions regarding service changes, please contact our Customer Service. Contact information is available in our FAQs.

Pricing*

Regular Fare:
$5.00 when using a credit card or cash

Children between 6 and 12 years old, accompanied by a paying adult:
$5.00 when using a credit card or cash

Seniors, 65 and over: - Changing to $3 for all services (excluding airport) starting January 2, 2025
$5.00 when using a credit card or cash
$2.50 on Mondays, 9:00am to 3:00pm when using a credit card or cash

TAP participants:
$2.50 when using an SWT issued TAP card only

Free for Children 5 and Under :
If accompanied by a paying adult

Free for Disabled Veterans:
Must show a Veteran’s Identification Card issued by the Dept. of Veterans Affairs with the words “Service Connected” or “SC” below the photo.

Free when using a Go-To Card:
For transferring to or from a SouthWest Transit Express Bus. You must request a paper transfer from the Express Bus driver when transferring to SW Prime.

*SW Prime Edge, SW Prime Essential, SW Prime MSP Airport service, and SW Prime MD have different fare rules. Please check the corresponding page(s) for pricing information.

SW PRIME Service Area

SW Prime services the cities of Eden Prairie, Chaska, Chanhassen, Carver, Victoria, and Normandale Community College.

Connections to Downtown/U of M will be made at East Creek Station (Chaska), SouthWest Village (Chanhassen), and SouthWest Station (Eden Prairie).

Larger facilities in the service area have designated drop-off and pick-up locations:
• Eden Prairie mall drop-off/pick-up is at the mall entrance between JC Penney and Target stores.
• SouthWest Transit Station in Eden Prairie pick-up/drop-off is Gate C

Service to Normandale Community College
Book your ride up to 3 days in advance through the SW Prime mobile app or by calling 952-SW-PRIME (952)-797-7463