What is SW Prime?

SW Prime is your on-demand rideshare service for the Southwest Twin Cities area. With just a few taps on our SW Prime app or a quick call, you can request a ride from your current location to your destination. Our shared ride service is convenient and reliable, with ADA-compliant vehicles to accommodate wheelchairs, walkers, and bikes.

Prime isn’t just for everyday errands or commutes, it’s perfect for doctor appointments and meeting up with friends. Explore the flexibility of microtransit with SW Prime by SouthWest Transit.

In the near future, we’ll be introducing five new Autonomous Vehicles (AVs) to our SW Prime fleet. These AVs will operate exclusively within a designated zone in Eden Prairie, offering seamless, stop-to-stop transportation for our riders.

Learn more about this initiative by visiting our FAQs.

We recently had the pleasure of bringing together local leaders and stakeholders to celebrate the upcoming launch. Read our press release to learn more about the event, the partnerships that made it possible, and how this innovation is shaping the future of microtransit in the Twin Cities.

Service Updates Effective January 27, 2025

In our continued efforts to simplify our services, we have removed the SW Prime service names (ex. MD, Edge). Now, it's all just SW Prime!

Rest assured, we continue to serve all the same locations outside our primary service area (Eden Prairie, Chanhassen, Chaska, Carver, and Victoria), including select destinations in Edina, Shakopee, and along the 494 corridor. This change is all about making your experience with us even more seamless!

Service Updates Effective January 2, 2025

We made improvements to SW Prime to better serve you! Here’s what changed:

• New Senior Fare: Riders 65+ can now ride any SW Prime service for just $3 per trip (excluding Prime Airport).
• Updated Ride Request Times:
• Monday-Friday: Last ride request by 6:30 PM
• Saturday: Last ride request by 5:00 PM for all services (including airport).

As part of our efforts to simplify services and bring new benefits, SW Prime Essentials has been discontinued.

We’re excited to continue providing you with the best ride experience possible! Thank you for choosing SouthWest Transit.

For any questions regarding service changes, please contact our Customer Service. Contact information is available in our FAQs.

Pricing*

Regular Fare:
$5.00 when using a credit card or cash

Children between 6 and 12 years old, accompanied by a paying adult:
$5.00 when using a credit card or cash

Seniors, 65 and over:
$3.00 when using a credit card or cash

TAP participants:
$2.50 when using an SWT issued TAP card only

Free for Children 5 and Under :
If accompanied by a paying adult

Free for Disabled Veterans:
Must show a Veteran’s Identification Card issued by the Dept. of Veterans Affairs with the words “Service Connected” or “SC” below the photo.

Free when using a Go-To Card:
For transferring to or from a SouthWest Transit Express Bus. You must request a paper transfer from the Express Bus driver when transferring to SW Prime.

*Trips to MSP Airport do not apply. Please click HERE for pricing information.

Service Area

SW Prime's primary service area includes: Eden Prairie, Chanhassen, Chaska, Carver, and Victoria.

Secondary locations include:

• Normandale Community College
• Select locations in Edina
• Select locations in Shakopee
• Along 494 corridor to Mall of America
• MSP International Airport
• All previous Prime MD locations

See service map below. You can view a larger version HERE.

Additional Info: 
Connections to Downtown/U of M will be made at East Creek Station (Chaska), SouthWest Village (Chanhassen), and SouthWest Station (Eden Prairie).

Larger facilities in the service area have designated drop-off and pick-up locations:
• Eden Prairie mall drop-off/pick-up is at the mall entrance between JC Penney and Target stores.
• SouthWest Transit Station in Eden Prairie pick-up/drop-off is Gate C

Service Area Map: